Broadband Project Details

This project has been archived. A new page for Loveland broadband can be found at cityofloveland.org/broadband. If you subscribed to this project, we will still connect with you through the new page. Thank you!

Since 2015, the City of Loveland has been exploring the possibility of bringing broadband, otherwise known as high-speed internet, to the community. We've done the research, received recommendations and now, it's time for you to learn more, ask questions and understand how broadband would affect you, your family or business. This is an important decision for our community and we want to hear from you. Connect with us and Let’s Talk Broadband!

Want the technical details? Check out some facts on how internet technology differs. Interested in the research and data behind the possibility of broadband in Loveland?


Since 2015, the City of Loveland has been exploring the possibility of bringing broadband, otherwise known as high-speed internet, to the community. We've done the research, received recommendations and now, it's time for you to learn more, ask questions and understand how broadband would affect you, your family or business. This is an important decision for our community and we want to hear from you. Connect with us and Let’s Talk Broadband!

Want the technical details? Check out some facts on how internet technology differs. Interested in the research and data behind the possibility of broadband in Loveland?


CLOSED: This discussion has concluded.
  • Was the network construction work that Bear Communications is doing put out to public bid?

    Zytrex asked 9 months ago

    It was. The City of Loveland released a Request for Proposal (RFP) in March 2018 for Fiber-To-The-Premises Broadband Network Design And Engineering Services. Nokia with Bear Communications was selected as the vendor through that process. You can learn more by viewing the June 5, 2018 City Council item


  • Will static IP addresses be offered at a reasonable price?

    larry asked 9 months ago

    Static IP rates are still to be determined as we are in the early phases of implementation. We will know more in the coming months.

    One benefit of a community-owned broadband network is that this broadband utility will remain not-for-profit. Affordability is one of City Council’s visions for this project and our goal is to deliver broadband service to all at a reasonable cost.

    Thanks for the question!

  • It is essential that our municipal broadband be dedicated to net neutrality. Is that in the plan? I haven't heard or read anything either way. If it is not, I cannot support municipal broadband. If it is, then I'm all for Loveland adding another utility.

    larry asked 9 months ago

    The City of Loveland, at the direction of City Council and the community, will develop policies around privacy and restrictions on access and usage as the project progresses.

    The City currently has policies in place relating to other utility services (water, wastewater and power) that restrict viewing and monitoring of customer usage of data outside of performing job duties such as billing activities, customer complaints, and maintenance of the utility systems. Similar protections could be imposed for the City’s broadband utility that would protect personal information, usage information and browsing history, other generated electronic data, and ensure that access and use of the system is not restricted or sped up or down based on content or delivery method. 

  • Are the funding bonds Revenue Bonds or General Obligation Bonds?

    Jimhallock asked 10 months ago

    Thanks for your question. If the City moves forward with broadband, they are proposed to be issued as Electric and Communications Enterprise utility revenue bonds. 

  • What is taking so long to get Loveland Broadband? 3 years of study and still not a decision? My Longmont friends love their City Broadband. They have had it for over 3 years, meanwhile, Loveland is still considering. I see it as a utility such as electricity and water. Let's get on with the inevitable! Thanks!

    Traderjo1 asked 12 months ago

    The City of Loveland has been studying broadband since 2015 to ensure that all possible angles to meet the vision statements that City Council laid out for possible broadband service are considered. Those visions are:

    • City-wide Accessibility
    • Fast 
    • Reliable
    • Affordable
    • Customer Service Excellence

    In an effort to better understand actual costs, the City is currently completing a detailed design, completing a detailed business plan, and putting together a detailed financial plan that will be presented to City Council on October 23, 2018.


  • Some areas in the city already have fiber to the home. Will the city be able to use that existing infrastructure, or do our yards need to be dug up to put in additional fiber?

    fortnotes asked 12 months ago

    The proposed project is a separate network from what exists today. If you choose to subscribe to the service, a new service connection to the home would be installed. The City would use low impact installation methods and take extra precautions to minimize disruption to customers' property.


  • What is/are the city's estimate of costs for employee wages, or salaries, and fringe benefit costs expected to be to support technology for the future, Or does the City of Loveland expect to subcontract the support functions to 3rd party providers & at what cost initially and future inflation expectations?

    Dan Steffen asked about 1 year ago

    Staff has completed a high-level business plan based on the feasibility study, which you can find here. City Council hasn't given the green light on this project yet, but they did authorize for staff to work on a network design to gain a better understanding of what model would work best in the City as well as more comprehensive details for planning. If council chooses to move forward, staff will be able to further develop and finalize specific details in terms of costs for employees and/or contract work. One of the vision statements outlined for staff by City Council is affordability and staff is working to achieve that with conservative planning and estimates in the design and financing. You can review our high-level business plan here

  • We recently bought a home in Loveland and currently use Century link internet service. We have purchased the modem/router from Century link, rather than leasing it, with the expectation of using it for several years. Will we (and users of alternative internet service providers) be able to continue using these services, or will Loveland residents eventually become "captive customers" of Loveland's proposed broadband system, as currently exists with for our electric service, provided by City of Loveland?

    Dan Steffen asked about 1 year ago

    City Council has not yet given this project the green light, but if they do, a broadband service provided by the City of Loveland or a public or private partnership would be an optional service for those within the electric service area. If you are happy with another Internet Service Provider, you would be able to stay with that provider. Customers would also have the option to switch back and forth from different providers just as they do now, but would have one more option to choose from. Those who choose to subscribe to service through the City would coordinate service as well as hardware and technology that is compatible. If City Council gives us the green light to move forward, more specific details would be finalized.

  • Which ISP's will have access to the proposed broadband utility? We currently are with Comcast and are very pleased with their service and performance.

    CUBLAKE asked about 1 year ago

    The City of Loveland is still determining what model it would use between a retail model, a public-public model or a public-private model. You can learn more about these models in the FAQ

    Different Loveland broadband models





    The Broadband Task Force has recommended that the City look into either a retail model, where we build and own the fiber-optic network and operate all services on it, or the Public-Public model, where we would build and own the fiber-optic network and would look to partner with another public entity on portions of the service.

    Regardless of the model being proposed, city broadband would be an optional service. Customers who would like to stay with their current ISP would be able to do so and customers would be able to switch back and forth between service providers. Customers would have another option to choose from when selecting an internet service provider.

  • Is the coverage area in the "map your speed" graphic accurate? That is, will residents of Thompson Canyon benefit from the service? If not, will it be considered for these folks who are currently underserved?

    keith.maclean asked about 1 year ago

    We are proposing that the service area be the same as the City's electric service area, which represented in the "Map Your Speed" area. This includes city limits and areas in the Big Thompson Canyon. Our proposal includes Loveland city limits as phase one and the Big Thompson Canyon and areas outside the city but within the electric service area as phase two.

  • When will Loveland residents be able to get on the list for city broadband? Will there be a way to sign up early?

    dhoman10 asked about 1 year ago

    Loveland is still exploring our broadband options and City Council has not determined whether to move forward with this project. If this project is approved, an enrollment plan will be released. 

  • Do you have any cost or data cap estimates?

    wvanlue asked about 1 year ago

    Preliminary packages outlined in our high-level business plan include a 50 Mbps service at $19.95/month, 300 Mbps service at $49.95/month and 1 Gbps (1000 Mbps) service at $79.95/month. All service would be symmetrical, meaning upload and download speeds are the same. Customer prices would be evaluated regularly and made competitive in the market. 

    As estimated from the high-level business plan, there will be no data cap associated with any of our services provided. 

    We expect to know more once our business plan has been updated this fall. 

  • I saw that Nokia was awarded the contract ... is there a timetable for next steps? e.g. When the design will be finished, and then once that is in place, an ETA on construction and availability? Thank you.

    bastanle asked about 1 year ago

    City Council authorized a notice to award a contract for a network design to Nokia on June 5, 2018. City staff is working to finalize the contract, timelines, and milestones. We anticipate that a high-level network design will be completed in about 10 to 12 weeks after that process is complete, assuming no complications. The network design will provide us with more accurate numbers to present to City Council for consideration and direction. If given the green light, construction can start soon after. Customer connections could start several months afterward with new service connections added as the network is built out. Based on current conservative estimates, the first customers could begin being connected sometime next summer if a direction is provided by City Council this fall. The complete network buildout would take 2-3 years.

  • Best & Worst case timelines for city wide implementation, or start & completion dates ??

    smokeyjake001 asked about 1 year ago

    City Council has not yet decided to move forward with broadband buildout, but if they do, we are anticipating that the full network buildout would take 2-3 years to bring broadband to every home and business in the city. If council decides not to move forward, then the city would not have any ownership or role in broadband services within the city. We just announced our fiber-optic network design partner, Nokia of America, and once the design is complete, we will have a better idea of specific timelines for start and completion dates. Thanks for your question.